Managed & Support Services

Operations, engineered.

Keep your infrastructure humming with SLA-bound AMCs, resident engineers, 24×7 support and deep-specialist services across Microsoft, VMware, databases and storage.

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Support Contracts

Flexible operating models.

From comprehensive AMCs to embedded resident teams — pick the support shape that matches your risk appetite and internal capacity.

AMC

Annual Maintenance Contracts

Pre-priced, SLA-bound maintenance across servers, storage, networking and EUC.

  • Comprehensive & non-comprehensive AMCs
  • Preventive maintenance visits
  • Spare-part SLA
FMS

Facility Management Services

On-site engineers and operations teams to run your IT like your own.

  • L1/L2/L3 resident engineers
  • Service-desk staffing
  • Command-center operations
IT MSP

IT Managed Services

Outcome-based operations covering monitoring, patching, incident and change management.

  • 24×7 NOC
  • ITIL process-led delivery
  • Monthly service reviews
Lab

Chip Level Repair

Component-level diagnostics and rework for laptops, desktops and printers.

  • BGA rework
  • Motherboard diagnostics
  • Bulk repair contracts
24×7

Remote Support

Always-on L1/L2 remote desk for users and infrastructure alerts.

  • Multi-channel support
  • Secure remote access
  • Knowledge-base driven
Field

Onsite Support

Dispatch engineers across Bengaluru and pan-India partner network.

  • Tiered response times
  • Hardware swap SLAs
  • Scheduled & break-fix visits
Specialized Practices

Deep expertise where it matters.

Four specialized practices covering the software stacks that most commonly run an enterprise IT department.

Microsoft Services

  • Active Directory design & migration
  • Exchange Server deployment
  • SCCM / Intune rollout
  • SCOM monitoring
  • SharePoint deployment
  • Microsoft Teams adoption
  • Hyper-V virtualization

VMware Services

  • ESXi installation & configuration
  • vSphere deployment & upgrade
  • vCenter migration
  • VM migration services
  • Horizon VDI deployment

Database Services

  • SQL Server installation
  • Oracle Database deployment
  • Oracle RAC clustering
  • Failover clustering
  • Database migration services

Storage & Backup

  • SAN & NAS storage
  • Backup solutions
  • Disaster recovery
  • Data Domain integration
  • Avamar backup
  • Storage migration
Operate with confidence

Put your uptime on a contract.

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